I would you check if Bluetooth Support service is started. Click Next and follow the on-screen instructions.In the list of options, click on Hardware and devices.In the new window, click View all on the left pane.Type “ Troubleshooting” without quotes and click on.Press Windows key to launch the Start screen/search box.Follow these steps and run the troubleshooter. The Hardware Troubleshooter is an automated tool which will check the hardware connected to the computer for any known issues with it and provides the details and on how to fix them. I suggest you to follow the methods below and check if that helps. ![]() I would like to inform you that this issue might occur if the Bluetooth service is turned off, or due to missing or incompatible Bluetooth Adapter driver or incorrect Bluetooth settings. I understand the issue that you are currently facing, we will try the best we can to resolve your issue. ![]() Thank you for posting your query in Microsoft Community.
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